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How to deal with an incendiary email that was recalled


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8















I recently received a critical email from someone who works at a company I deal with. It made a number of broad and inaccurate criticisms of some work I'd done. Copying in several managers for good measure



After of read it I got a mail recall notice, saying that the sender was recalling the mail and to disregard it. I guess it was meant delete automatically but didn't as I'm on a different mail system.



A day later they have sent nothing else.



But how should I respond, I feel these criticisms are still hanging but have no idea who read the email and don't know how to respond appropriately.



Should I just ignore it?










share|improve this question

























  • So, you still have that email in your bin? Did the sender reached out to you in any other way after this incident? What is your relationship with the sender

    – DarkCygnus
    1 hour ago











  • It didn't delete for me so I still have it they have not reached out since. The sender is part of a distant internal team.

    – Jeremy French
    32 mins ago
















8















I recently received a critical email from someone who works at a company I deal with. It made a number of broad and inaccurate criticisms of some work I'd done. Copying in several managers for good measure



After of read it I got a mail recall notice, saying that the sender was recalling the mail and to disregard it. I guess it was meant delete automatically but didn't as I'm on a different mail system.



A day later they have sent nothing else.



But how should I respond, I feel these criticisms are still hanging but have no idea who read the email and don't know how to respond appropriately.



Should I just ignore it?










share|improve this question

























  • So, you still have that email in your bin? Did the sender reached out to you in any other way after this incident? What is your relationship with the sender

    – DarkCygnus
    1 hour ago











  • It didn't delete for me so I still have it they have not reached out since. The sender is part of a distant internal team.

    – Jeremy French
    32 mins ago














8












8








8








I recently received a critical email from someone who works at a company I deal with. It made a number of broad and inaccurate criticisms of some work I'd done. Copying in several managers for good measure



After of read it I got a mail recall notice, saying that the sender was recalling the mail and to disregard it. I guess it was meant delete automatically but didn't as I'm on a different mail system.



A day later they have sent nothing else.



But how should I respond, I feel these criticisms are still hanging but have no idea who read the email and don't know how to respond appropriately.



Should I just ignore it?










share|improve this question
















I recently received a critical email from someone who works at a company I deal with. It made a number of broad and inaccurate criticisms of some work I'd done. Copying in several managers for good measure



After of read it I got a mail recall notice, saying that the sender was recalling the mail and to disregard it. I guess it was meant delete automatically but didn't as I'm on a different mail system.



A day later they have sent nothing else.



But how should I respond, I feel these criticisms are still hanging but have no idea who read the email and don't know how to respond appropriately.



Should I just ignore it?







professionalism communication colleagues email






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited 1 hour ago









DarkCygnus

37.3k1776159




37.3k1776159










asked 1 hour ago









Jeremy FrenchJeremy French

2,8281119




2,8281119













  • So, you still have that email in your bin? Did the sender reached out to you in any other way after this incident? What is your relationship with the sender

    – DarkCygnus
    1 hour ago











  • It didn't delete for me so I still have it they have not reached out since. The sender is part of a distant internal team.

    – Jeremy French
    32 mins ago



















  • So, you still have that email in your bin? Did the sender reached out to you in any other way after this incident? What is your relationship with the sender

    – DarkCygnus
    1 hour ago











  • It didn't delete for me so I still have it they have not reached out since. The sender is part of a distant internal team.

    – Jeremy French
    32 mins ago

















So, you still have that email in your bin? Did the sender reached out to you in any other way after this incident? What is your relationship with the sender

– DarkCygnus
1 hour ago





So, you still have that email in your bin? Did the sender reached out to you in any other way after this incident? What is your relationship with the sender

– DarkCygnus
1 hour ago













It didn't delete for me so I still have it they have not reached out since. The sender is part of a distant internal team.

– Jeremy French
32 mins ago





It didn't delete for me so I still have it they have not reached out since. The sender is part of a distant internal team.

– Jeremy French
32 mins ago










3 Answers
3






active

oldest

votes


















11















Should I just ignore it?




Chances are that this person realized that their criticism was broad and inaccurate after sending the email (and perhaps checking your work again), and retracted the email when they found out.



I suggest you don't reply back and let it be here, but still keep in mind what happened in case you notice any further suspicious or inaccurate activity from this person.



To make things crystal clear, you could also approach this person privately (perhaps go to their desk, or IM them directly) and tell them you noticed the email and it's retraction, and would like to know the reason and if there is still something you can do to address the things stated on the email (chances are they made a mistake, apologize, and put an end to this).






share|improve this answer































    3














    Do not respond to the email via a reply. They retracted it so they realized it was the wrong thing to do.



    But, do not ignore the email either. For right or wrong, they feel/felt that you didn't perform adequately. Put aside yourself for a moment and really consider if they have ANY valid points at all. If they do, these are things you need to improve upon. If not, then chalk it up to an overly emotional/critical response (which is why they recalled it).






    share|improve this answer































      1















      Prepare a response, but do not send. Yet.



      You have the luxury of knowing what was going to be sent and to who; as well it seems they believe you haven't seen it.



      If there are any valid criticisms (however poorly phrased), focus on how you can improve on these areas so when/if the e-mail is sent properly you will have addressed that concern and demonstrated your ability in your office.



      I do not recommend responding to the e-mail. It was not meant to be sent and not meant to be responded to. Consider it a little window into how someone might think about your performance and how you should regard that person from now on.






      share|improve this answer























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        3 Answers
        3






        active

        oldest

        votes








        3 Answers
        3






        active

        oldest

        votes









        active

        oldest

        votes






        active

        oldest

        votes









        11















        Should I just ignore it?




        Chances are that this person realized that their criticism was broad and inaccurate after sending the email (and perhaps checking your work again), and retracted the email when they found out.



        I suggest you don't reply back and let it be here, but still keep in mind what happened in case you notice any further suspicious or inaccurate activity from this person.



        To make things crystal clear, you could also approach this person privately (perhaps go to their desk, or IM them directly) and tell them you noticed the email and it's retraction, and would like to know the reason and if there is still something you can do to address the things stated on the email (chances are they made a mistake, apologize, and put an end to this).






        share|improve this answer




























          11















          Should I just ignore it?




          Chances are that this person realized that their criticism was broad and inaccurate after sending the email (and perhaps checking your work again), and retracted the email when they found out.



          I suggest you don't reply back and let it be here, but still keep in mind what happened in case you notice any further suspicious or inaccurate activity from this person.



          To make things crystal clear, you could also approach this person privately (perhaps go to their desk, or IM them directly) and tell them you noticed the email and it's retraction, and would like to know the reason and if there is still something you can do to address the things stated on the email (chances are they made a mistake, apologize, and put an end to this).






          share|improve this answer


























            11












            11








            11








            Should I just ignore it?




            Chances are that this person realized that their criticism was broad and inaccurate after sending the email (and perhaps checking your work again), and retracted the email when they found out.



            I suggest you don't reply back and let it be here, but still keep in mind what happened in case you notice any further suspicious or inaccurate activity from this person.



            To make things crystal clear, you could also approach this person privately (perhaps go to their desk, or IM them directly) and tell them you noticed the email and it's retraction, and would like to know the reason and if there is still something you can do to address the things stated on the email (chances are they made a mistake, apologize, and put an end to this).






            share|improve this answer














            Should I just ignore it?




            Chances are that this person realized that their criticism was broad and inaccurate after sending the email (and perhaps checking your work again), and retracted the email when they found out.



            I suggest you don't reply back and let it be here, but still keep in mind what happened in case you notice any further suspicious or inaccurate activity from this person.



            To make things crystal clear, you could also approach this person privately (perhaps go to their desk, or IM them directly) and tell them you noticed the email and it's retraction, and would like to know the reason and if there is still something you can do to address the things stated on the email (chances are they made a mistake, apologize, and put an end to this).







            share|improve this answer












            share|improve this answer



            share|improve this answer










            answered 1 hour ago









            DarkCygnusDarkCygnus

            37.3k1776159




            37.3k1776159

























                3














                Do not respond to the email via a reply. They retracted it so they realized it was the wrong thing to do.



                But, do not ignore the email either. For right or wrong, they feel/felt that you didn't perform adequately. Put aside yourself for a moment and really consider if they have ANY valid points at all. If they do, these are things you need to improve upon. If not, then chalk it up to an overly emotional/critical response (which is why they recalled it).






                share|improve this answer




























                  3














                  Do not respond to the email via a reply. They retracted it so they realized it was the wrong thing to do.



                  But, do not ignore the email either. For right or wrong, they feel/felt that you didn't perform adequately. Put aside yourself for a moment and really consider if they have ANY valid points at all. If they do, these are things you need to improve upon. If not, then chalk it up to an overly emotional/critical response (which is why they recalled it).






                  share|improve this answer


























                    3












                    3








                    3







                    Do not respond to the email via a reply. They retracted it so they realized it was the wrong thing to do.



                    But, do not ignore the email either. For right or wrong, they feel/felt that you didn't perform adequately. Put aside yourself for a moment and really consider if they have ANY valid points at all. If they do, these are things you need to improve upon. If not, then chalk it up to an overly emotional/critical response (which is why they recalled it).






                    share|improve this answer













                    Do not respond to the email via a reply. They retracted it so they realized it was the wrong thing to do.



                    But, do not ignore the email either. For right or wrong, they feel/felt that you didn't perform adequately. Put aside yourself for a moment and really consider if they have ANY valid points at all. If they do, these are things you need to improve upon. If not, then chalk it up to an overly emotional/critical response (which is why they recalled it).







                    share|improve this answer












                    share|improve this answer



                    share|improve this answer










                    answered 1 hour ago









                    UnhandledExcepSeanUnhandledExcepSean

                    3,22311323




                    3,22311323























                        1















                        Prepare a response, but do not send. Yet.



                        You have the luxury of knowing what was going to be sent and to who; as well it seems they believe you haven't seen it.



                        If there are any valid criticisms (however poorly phrased), focus on how you can improve on these areas so when/if the e-mail is sent properly you will have addressed that concern and demonstrated your ability in your office.



                        I do not recommend responding to the e-mail. It was not meant to be sent and not meant to be responded to. Consider it a little window into how someone might think about your performance and how you should regard that person from now on.






                        share|improve this answer




























                          1















                          Prepare a response, but do not send. Yet.



                          You have the luxury of knowing what was going to be sent and to who; as well it seems they believe you haven't seen it.



                          If there are any valid criticisms (however poorly phrased), focus on how you can improve on these areas so when/if the e-mail is sent properly you will have addressed that concern and demonstrated your ability in your office.



                          I do not recommend responding to the e-mail. It was not meant to be sent and not meant to be responded to. Consider it a little window into how someone might think about your performance and how you should regard that person from now on.






                          share|improve this answer


























                            1












                            1








                            1








                            Prepare a response, but do not send. Yet.



                            You have the luxury of knowing what was going to be sent and to who; as well it seems they believe you haven't seen it.



                            If there are any valid criticisms (however poorly phrased), focus on how you can improve on these areas so when/if the e-mail is sent properly you will have addressed that concern and demonstrated your ability in your office.



                            I do not recommend responding to the e-mail. It was not meant to be sent and not meant to be responded to. Consider it a little window into how someone might think about your performance and how you should regard that person from now on.






                            share|improve this answer














                            Prepare a response, but do not send. Yet.



                            You have the luxury of knowing what was going to be sent and to who; as well it seems they believe you haven't seen it.



                            If there are any valid criticisms (however poorly phrased), focus on how you can improve on these areas so when/if the e-mail is sent properly you will have addressed that concern and demonstrated your ability in your office.



                            I do not recommend responding to the e-mail. It was not meant to be sent and not meant to be responded to. Consider it a little window into how someone might think about your performance and how you should regard that person from now on.







                            share|improve this answer












                            share|improve this answer



                            share|improve this answer










                            answered 1 hour ago









                            MikeyMikey

                            656410




                            656410






























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